The customer needs to be aware that I do not make imitations of other designer’s work nor do I quote for making a piece of jewellery that is based upon another jeweller’s style. This will never be considered under any circumstances. I only undertake commissions when clients want a piece of jewellery that is unique, yet incorporates elements of my style or current designs.
If a piece requires a gemstone I will obtain a consignment of stones ‘on approval’ from one or several of the gemstone dealers I use. This is particularly important if diamonds are to be incorporated
Prior to accepting a commission I will need to know:
Once the final design has been agreed and you decide to go ahead with the commission I take a 50% part payment. When this is paid it means that you have agreed to my terms and conditions. The balance of payment is due on collection or before being despatched.
Every piece is hand made at the bench to an exacting standard. These special items take a great deal of time to create. Most commissions are completed within twelve weeks but at busy times or for complicated designs or large orders this can be longer. If you require your jewellery for a special date please make sure that you discuss this with me at the outset. It may be possible to deliver more quickly but I will need to know in advance.
Initially I give an estimated cost. Each commissioned piece is a one-off; the cost of metal and other raw materials and processes can fluctuate. I therefore am unable to calculate an exact final price until the part payment is made or all aspects of the job have been agreed, whichever is the sooner.
For your insurance purposes I provide you with a high resolution image of your jewel and a document specifying replacement cost.