Returns Policy
Please Note: at present Lucy Copleston Exclusive Jewellery only delivers to addresses within the UK.
Delivery Times
If an item is in stock it will be posted within 2-5 working days. An email will be sent to confirm dispatch along with a tracking number to allow you to check on your item’s progress. If an item is not in stock it can take up to 4 weeks to supply.
If you require an item for a specific date please contact Lucy before ordering to ensure that your request can be met. Lucy will do her best to meet any deadlines.
For all shipping methods you will be contacted with the tracking number and notified when to expect it to arrive with you.
All items are posted to you via Royal Mail Special Delivery. Royal Mail Special Delivery is fully trackable and insured and guaranteed to arrive next working day from date of dispatch. Parcels are guaranteed to arrive by 1pm and require a signature: if there is no-one available to accept the parcel a calling card will be left for you to arrange re-delivery or collection.
More information on this shipping method can be found at: www.royalmail.com